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If you don’t agree that Velixa makes your skin appear younger and more radiant, simply return the used packaging to us within 30 days of purchase for a full refund. Just pay the return shipping costs and we will process your refund upon receipt.
If you wish to return a Velixa product within the United States, please follow these simple instructions. Send the used or damaged product with the original invoice to:
Velixa Cosmeceuticals, Inc.
331 West 57 St.
New York, NY. 10019
Velixa returns must be sent by UPS, FedEx or USPS Certified Mail. It is suggested that you keep the tracking Number for your protection. Unfortunately, returned shipping fees will not be refunded. Please allow 2 to 3 weeks for the processing of your return.
Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.